Privacy Policy

INFORMATION COLLECTION AND USE
Surya Biofertilizers LLC is the sole owner of information collected on this site. We will not sell, share, or rent this information to any outside parties, except as outlined in this policy. We collect information from our customers to process orders and better serve you with pertinent information, such as order confirmations and order status updates. Information collected includes your name, shipping address, billing address, telephone numbers, e-mail address, and payment information such as your credit card number. If you elect to receive our newsletter or special promotions, your contact information will be used for the delivery of these items.

ORDER
Most of the information collected in the registration process will be used to process orders. During the order process, you will have to provide financial information such as your credit card number, expiration date, money order, wire transfer or check information. This information is used for billing purposes and to fulfill your order. If we have trouble processing an order, we will use this contact information to get in touch with you. To properly process your credit card information, we must share your personal and financial information with the merchant bank for authorization and approval. This process is protected by the latest internet security measures and procedures. We do not share your personal and financial information with any third parties, except those specified in the Sharing section of this policy.

LOG FILES
We use IP addresses to analyze trends, administer the site, track user movement, and gather broad demographic information for aggregate use. We do not link IP addresses to personally identifiable information, and we do not distribute or share IP information with any third parties.

SHARING
We may employ third party companies to perform functions on our behalf. These functions may include order fulfillment, package delivery, marketing assistance, postal and e-mail delivery, customer service, data analysis, and credit processing. The third parties we contract for these purposes have limited access to your personal information and may not use it for other purposes.

We may frame or mask another web site so that the look, feel and interface simulate the experience of browsing a genuine SuryaGrow.com web page. Extreme care and discretion is exercised when evaluating third party sites. We only brand third party sites if their organization applies stringent security and privacy practices which parallel our own commitment to safe online shopping.

As our business continues to evolve, we may acquire or sell business units or subsidiaries. Customer information is one of the business assets that would be transferred in these types of transactions. In such a situation, your personally identifiable information would only be used in a manner consistent with our pre-existing Privacy Notice.

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.

TESTIMONIALS
The testimonials and user quotes appearing on this website is for the purpose of sharing positive experiences. The testimonials section is moderated to ensure accurate and positive testimonials. Published testimonials are genuine and are not altered. SuryaGrow.com reserves the right to post or remove any testimonials or user comments at its discretion.

By posting your comment(s) or testimonial(s) ("Testimonial") on this website or our partner community web site GetSatisfaction.com, you give us permission to reprint or use the Testimonial in connection with our business. You also are agreeing to the following: (1) The reprint or use of the Testimonial will be at our discretion and without compensation; (2) We may use the Testimonial with or without any pseudo (pen) name credit; (3) Our right to use the Testimonial is perpetual and may be assigned by us; (4) We may use the Testimonial locally, nationally or globally and such use may be made in any media, information or communication platform (including Internet advertising) currently in use or later developed; and (5) You and not someone else composed and posted the Testimonial.

Other than your pseudo (pen) name, which we may or may not use, your personal contact information will not be disclosed in connection with our reprint or use of your Testimonial.

LINKS
This website contains links to other sites. Please be aware that Surya Biofertilizers LLC is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies only to information collected by this website.

SECURITY
SuryaGrow.com takes precautions to protect its customers' information. When you submit sensitive information via the website, your information is protected both online and offline.

When our registration/order form asks you to enter sensitive information (such as your credit card number), that information is encrypted and is protected with the best encryption software currently available in the industry - SSL. SuryaGrow.com uses the most advanced SSL software available, 128-bit encryption, provided thru/by our e-commerce hosting company Shopify. To learn more about the security offered by Shopify, visit http://www.shopify.com/tour/security.

SPECIAL OFFERS
Our special offers are sent only to customers who grant us permission to send them such information.

To honor the privacy of our users, we offer the option to not receive these types of communications. At the time of your order, you may opt to not receive special offers and news by clicking the appropriate field. Furthermore, all special offers are sent via e-mail and include an opt-out link if you no longer wish to receive special offers and news. Customers might still receive intermittent updates on products, services, specials or news.

NOTIFICATION OF CHANGES
If we decide to change our Privacy Policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.

If you have opted out of receiving communications from us, you will still be able to view news of policy changes at www.suryagrow.com. Otherwise, you may e-mail us at or call us toll free at (877) 465-2345 to ask our customer service department about changes and updates.

LAST UPDATED
The Privacy Policy contained herein became officially effective January 1, 2010.

MAILING ADDRESS:
SURYA BIOFERTILIZERS LLC
PO BOX 22382
CHARLESTON, SC 29413-2382
USA

PHYSICAL ADDRESS:
475 E BAY ST STE A
CHARLESTON, SC 29403-6656
USA